Help desk

All inquiries should be made through

Our help desk team is located across several time zones. We respond to each inquiry quickly and efficiently, passing them to specialists as required. You will receive a notification that your question has been logged. This will be followed by a reply, made at the earliest opportunity.

Membership and licensing

If you are an existing Member or customer, and have a specific question for our
Customer & Stakeholder Relationship Management Team, please contact the member covering
our region.

Global customer & stakeholder relationship management team

Refer to the list below to contact the appropriate SNOMED International Customer Stakeholder & Relationship Management executive:

Global & Americas: 
Shelley Lipon

Ian Green

Middle East & Africa:
Nick Egarhos

Asia Pacific: 
Liara Tutina


If you are a vendor and have a specific question in relation to licensing, the vendor liaison forum, or the SNOMED International marketplace, please contact our vendor engagement executive.

Vendor engagement

Contact our vendor engagement executive for information relating to vendor and industry relations. 

Global Vendor Engagment: 
  • Nick Egarhos


If you are a clinician and have a specific question for our Clinical Engagement team, please contact the appropriate representative for your region.

Clinical engagement team

Clinical Engagement Business Manager
Ian Green

Global Clinical Engagement Leads
Dr. Charles Gutteridge
Dr. Peter Hendler


SNOMED International has created a knowledge base of SNOMED CT frequently asked questions spanning from membership and licensing to elearning and technical support. 

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Contact Us

SNOMED International office
1 Kingdom Street, Paddington
London, W2 6BD
United Kingdom
Tel: +44 (0)203 755 0974

Registered in England and Wales
Company Registration Number 9915820



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