Help desk

All inquiries should be made through

Our help desk team is located across several time zones. We respond to each inquiry quickly and efficiently, passing them to specialists as required. You will receive a notification that your question has been logged. This will be followed by a reply, made at the earliest opportunity.

Membership and licensing

If you are an existing Member or customer and have a specific question for our Customer & Stakeholder Relationship Management Team, please submit your inquiry here. The name of the appropriate regional executive to address your inquiry to can be found in the list below.

Global customer and stakeholder relationship management team

Refer to the list below for the appropriate SNOMED International Customer Stakeholder & Relationship Management executive:

Shelley Lipon

Suzy Roy

Ian Green

Middle East & Africa:
Nick Egarhos

Asia Pacific: 
Liara Tutina


If you are a vendor and have a specific question in relation to licensing, the vendor liaison forum, or the SNOMED International marketplace, please contact our vendor engagement executive.

Vendor engagement

Contact our vendor engagement executive for information relating to vendor and industry relations. 

Global Vendor Engagment: 
  • Nick Egarhos


If you are a clinician and have a specific question for our Clinical Engagement team, please contact the appropriate representative for your region.

Clinical engagement team

Clinical Engagement Business Manager
Ian Green

Global Clinical Engagement Leads
Dr. Charles Gutteridge
Dr. Peter Hendler

Document library

This library is a collection of SNOMED CT documents, including introductory material, practical guides, technical specifications and reference material.

Fact sheets

Download fact sheets about the various facets of SNOMED International and SNOMED CT.

About SNOMED International

About SNOMED Intl 2020
We are a Member-based, not-for-profit organization. Our core product is SNOMED CT: the world’s most comprehensive healthcare terminology. 

SNOMED CT benefits

Unmatched clinical breadth

SNOMED CT enables clinicians to record data with enhanced accuracy and consistency largely through electronic health records. 

The purpose of SNOMED CT is to encode the meanings used in health information and support the clinical recording of data to improve patient care. 

SNOMED CT education

Online learning resources offered by SNOMED International to help you learn more about SNOMED CT. 

SNOMED International membership and licensing

Join our Community: SNOMED CT is officially used in 75+ countries worldwide.

Software and tooling

SNOMED International offers a wide range of software and tools to use and work with SNOMED CT, as well as supporting a growing community of developers. 

Working with SNOMED CT as a clinician

Information about SNOMED CT and SNOMED International’s clinical engagement initiatives.

Working with SNOMED CT as a vendor

Helping the vendor community extend SNOMED CT functionality and benefits directly to their customers.


SNOMED International has created a knowledge base of SNOMED CT frequently asked questions spanning from membership and licensing to elearning and technical support. 

Share your feedback

Please share your feedback with regards to SNOMED International, SNOMED CT and our website or confluence community environments.

Contact Us

SNOMED International office
1 Kingdom Street, Paddington
London, W2 6BD
United Kingdom
Tel: +44 (0)203 755 0974

Registered in England and Wales
Company Registration Number 9915820



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